Virtual mental health counseling and online support - anytime, anywhere
Skip the waiting room, the deductible, and the paperwork. Available as an upgrade when choosing your insurance plan with Compass.
Virtual Healthcare Services are available as an upgrade when choosing your insurance plan with Compass.
Why customers love our
Virtual Healthcare Services
The Virtual Healthcare Services plan isn’t at all connected to any insurance policy. It will supplement your insurance plan and save you significant money when you use their services instead of visiting a private doctor’s office, urgent care, or the emergency room.
Save real money
Once activated, consultations are free — no deductible, copay, or co-insurance.
No claims to file
You don’t need to submit claims or worry about network providers — it just works.
No exclusions
Covers pre-existing conditions, mental health, acne, and more — with no fine print.
Unlimited 24/7 Access
Talk to a doctor or therapist any time — day or night, weekends and holidays included.
Everything you need to feel better – fast.
Get care, support, and peace of mind – right from your phone. Anytime, anywhere.
From telemedicine and therapy to support with everyday challenges, it’s all just a tap away.
Here is what you get:
Too sick for class, but no doctor appointment?
With our 24/7 telemedicine service, you can speak with licensed U.S. doctors anytime – even late at night or on weekends. Just use your phone – no waiting rooms. No stress.
- Colds, flu, sinus infections
- Stress or sleep issues
- Allergies and more
- Prescriptions sent to your local pharmacy
Available 24/7 – always there when you need it.
Note: Available for students 18+. For minors, parental consent and presence are required.
Feeling overwhelmed or anxious?
With 24/7 teletherapy, you can schedule private video appointments with licensed therapists or psychiatrists. No long waitlists, no stigma – just help when you need it.
- Stress, anxiety, depression
- Trauma, grief, adjustment issues
- Relationship & LGBTQ+ support
- Substance abuse, eating disorders
Confidential, unlimited sessions – anytime, anywhere.
Need help with personal or practical issues?
With 24/7 student assistance, you can call anytime for confidential help – whether you're feeling overwhelmed or need support with everyday life tasks.
- Support for stress, family, or financial concerns
- Referrals for legal or immigration issues
- Childcare & eldercare research help
- Budget and life skills coaching
Available 24/7 – one call can make a difference.
Emergency dental help – without the ER
Our 24/7 teledentistry service lets you speak with a licensed dentist anytime – day or night. Get help fast without going to the ER.
- Diagnosis via video call
- Medications prescribed if needed
- Guidance for in-person care
Dental support 24/7 – from the comfort of home.
One app. All services. Total support.
If you upgrade your plan with Virtual Healthcare Services, you’ll also get access to the Compass Wellness App, powered by AllyHealth. The app helps you find everything in one place – no more searching for phone numbers, coverage details, or documents.
- Call the 24/7 assist line
- Talk to a doctor, therapist, or advisor
- Access and manage your documents
- Get guidance in real time – no waiting
Everything in one app – easy, secure, and always with you.
▶️ See how the App works
Unlimited virtual mental health counselling and online support - anytime, anywhere
Skip the waiting room, the deductible, and the paperwork with online mental health support and unlimited virtual counseling. Available as an upgrade when choosing your insurance plan with Compass.
How it works.
Add Virtual Healthcare Services at checkout, when you enroll in any of our insurance plans.
Follow the instructions from your confirmation email and set up your access.
Log in and get care from doctors, therapists, or advisors – anytime, anywhere.
Available as an upgrade while choosing your plan:
Good to know
Your Virtual Healthcare Services are here when you need them
– day or night, from anywhere in the U.S.
It's a smart, affordable way to get care fast – especially when you're far from home.
Can I get coverage if I already have another insurance plan?
Virtual Healthcare Services are only available as an upgrade when choosing a Compass insurance plan. If you already have insurance from another provider, you won’t be able to purchase them separately.
What if I get sick at night or on a weekend?
With Virtual Healthcare Services, you can talk to a doctor anytime – late at night, on weekends, even during holidays. No waiting room, no stress.
Will this count as a real doctor visit?
Yes – all consultations are with licensed U.S. doctors and therapists. They can diagnose your condition and send prescriptions to your local pharmacy.
Can I use this service outside the U.S.?
No – you must be physically in the United States to use the virtual healthcare services.
Is there a limit to how often I can use the service?
No – you can use the service as often as you need it. Unlimited visits are included during your coverage period.
Do I need to speak English fluently?
No worries – many providers offer multilingual support or can connect you with interpreters if needed.
